Non-Emergency Patient Transport Services (NEPTS)
Our Non-Emergency Patient Transport Service (NEPTS) provides essential support to patients and their carers making it a crucial part of our offerings. We have a wide range of Vehicles and wheelchair-accessible cars, all equipped to high standards. These vehicles feature fully tracked flooring for adaptable interior configurations and USB charging points to meet the diverse needs of our patients.
As we know, while most people can travel to treatment independently or with support from family and friends, NEPTS play an important role for those whose medical condition or severe mobility constraint means that other forms of transport are not suitable.
Eligibility to use PTS- NEPTS is basis with each Clinical Commissioning Group (CCG) typically developing their own interpretation of government guidelines.
Our NEPTS are high-quality and consistently patient-centred: We take pride in following major criteria of minimising waiting times, keeping people informed, better integrating transport into the treatment pathways, and giving people more control.
